Practice management in a nutshell is to tweak the patient experience in such a way as to increase word of mouth referrals, increase sales and generate growth.  Do you want to differentiate from your competition more? Do you want to achieve a lower return rate? Do you want to improve underperforming clinics? Do you have an A clinic and want to take it to A+?  Dr. Hilbert works with your specific goal and creates a strategy that involves the front-end staff, clinical staff and management to create solutions to take you to the next level. Sometimes just having a different perspective or someone unbiased to bounce ideas off of is all it takes for that eureka moment to occur.