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Custom Audiology Clinic and Clinician Services

Relevant, Reimagined, & Resilient: more than a buying group, no ownership, just practical support, concierge service, low fees, optional retainers and payment by results.

Ossicle is a consulting firm based in Canada, specializing in providing strategic solutions to audiology-based businesses. We work with Audiologists, Practitioners, and Owners who may be neither – or whomever wants to see their operations grow – to differentiate or even just start up fresh. With extensive expertise and deep understanding of the market, Ossicle assists our clients in achieving their goals and driving growth.

Hire Dr. Hilbert, Au.D. to be your side-kick, to bounce ideas off of and have input that will drive your growth. Fees are structured depending on the client and the scope of work, including contingency and retainers, paid on revenue growth based on work performed, hourly, based on Summary of Work by project, or whatever makes the most sense for what you’re trying to accomplish. 

The key difference from other “consulting firms” is that they bill by the hour and ultimately they win and you lose; have a portion of ownership and again, they win and you lose. This model doesn’t work. Ossicle is not a coaching or consulting service, Markus is a FIXER, someone who understands the problem, the objective, then plans, strategizes and executes a solution with your involvement. This can be as short-term or long-term as you like, expansive or limited, whatever you need. Fixers don’t tell you how to do your job, you already know that. Fixers take decisive action to resolve whatever you need to get done effectively with measurable outcomes.

At Ossicle, we believe in building strong and long-lasting partnerships with our clients. Dr. Markus Hilbert, Au.D., Doctor of Audiology works closely with businesses to identify opportunities, solve complex challenges, and implement effective strategies. Ossicle partners with vetted experts in SEO, legal, accounting, marketing, HR, and more, committed to delivering exceptional results and ensuring the success of our clients.

Ossicle is part of the Hearo Hearing Hub Inc. Audiology Initiatives.

Payment by Results, Retainer or Project

We work with the cash flow created, by retainer for ongoing availability, or by a project scope of practice, fixed fee. No surprises or inflated fees.

Custom Attention to Detail

We treat your business and clinic and profession as unique. Our solutions are tailored to your needs and not cookie-cut. This way you differentiate and get the best of years of experience and expertise.

Receive on time

Time is money and time is of the essence. We understand the need for agile responses and will get the job done when you need it and when we say we’ll deliver.

Ossicles are unique - the only free floating bone chain of the smallest bones in the body - they are critical to hearing. Ossicle is unique, small but powerful, and bridges any gaps in your clinical or business processes. Amplify your Business!

Who is behind Ossicle?

Portrait photo of Markus Hilbert, Au.D. smiling

This premier consulting firm based in Canada is founded by Dr. Markus Hilbert, Au.D., Doctor of Audiology. With Ossicle’s expertise and innovative approach, tailored solutions are offered to help hearing clinics, owners, and clinicians – whether employed or independent – to thrive in today’s competitive landscape. Ossicle is dedicated to delivering results that drive growth and maximize efficiency with an agile-responsive and evidence-based approach.

There is nothing like it. Results-driven and results-compensated consulting does not exist like this. There’s no ask for 49% ownership, no overbearing meetings and quick, proven deliverables. Pick and choose a service or go for the Ossicle Seal of Excellence to drive more traffic by adopting our standard of practice and commitment to ethics.


30% growth with Markus:

I have been thrilled to discover Markus and his audiology consulting. He has a great breadth of in practice knowledge, has good industry experience, has great pulse on changes and current events in the industry and had amazing ideas on how to build my business. He created a business development and planning program for me. He is very responsive (quick replies to inquiries). He does not hold back (will tell you exactly how things are and what you should be doing). He helped me refine my business procedures, helped direct on how to better position our business in market, consulted on hiring process and applicant analysis. Helped instruct on different ways to generate revenue in the business. Most of all he was great for accountability. Was able to have up to date progress reports and phone calls, brainstorming sessions, goal setting. The main things i am most appreciative for are enhancing my audiological processes, enhancing the total customer experience, advising on industry trends and intel, and the continued followup to keep at building the business. I am more confident all around during diagnostics and then consultation. These changes have led to a 30% increase in revenue this year. Sales are so busy now, it’s difficult to find the time to continue to refine the business…but Markus (and any good business person) will say, you should always be striving to improve. I also love how he’s not at all pushy; I’d say he’s generous and open to help out of the love of audiology and wanting to see people strive. I can’t recommend him enough. – Mark Nickel, British Columbia, Canada ( and

What kinds of services are offered?

Practice Management Redefined

Everyone thinks they have the perfect practice management solution. We don’t. We have an open mind, we listen and we solve your particular practice management issue, and help you reach your goal faster and more systematically.

Projects Redesigned

Projects are the building blocks of your operations. Between getting started, finding the time, allocating the resources and attending to the details required for greatness, procrastination and paralysis threatens project completion. Let’s get this done, we’ll figure out all the details and serve your project to you on a silver platter.

Let’s work together on your
next big thing!

Whatever you need, I can help. Better together. Guaranteed results.